FAQS How do I become a merchant on Saleko? If you wish to set up shop on Saleko, click here for a step by step guide on creating a merchant profile. [For engineers “click here” should link to the create “Create Seller Profile” page] How do I shop on Saleko? If you wish to shop from local markets, click here for a step by step guide on creating a buyer profile on Saleko. [For engineers “click here” should link to the create “Create Buyer Profile” page] I would like to advertise my products on Saleko. To advertise your products on Saleko, please reach out to us at info@saleko.ng or call 07000SALEKO. My order has payment Issues: If you have any issues relating to making payments on our platform, please reach out to our customer support representatives for immediate assistance through our website’s chat box. You can locate the chat box via the chat icon at the bottom right-hand corner of your screen. Once you click on the icon, a chat window will open up, and you'll be connected with one of our support agents. For further assistance with this issue, please send an email to support@saleko.ng. We understand that sometimes, technical glitches happen, but we're committed to making sure that your experience with us at Saleko is a smooth one. So take a deep breath, relax and let's get this sorted out. Order Cancellation Issues: If your order was cancelled or if you would like to cancel your order, please please reach out to our customer support representatives for immediate assistance through our website’s chat box. You can locate the chat box via the chat icon at the bottom right-hand corner of your screen. Once you click on the icon, a chat window will open up, and you'll be connected with one of our support agents. For further assistance call 07000SALEKO or email the support team at support@saleko.ng. I need help tracking my order. Need help tracking an order? Click here for more information. [For engineers “Click here” should link to the create “Track my order” page] I have issues with my delivered product Please know that we take all customer complaints seriously and we're here to help resolve this issue for you as quickly as possible. We want you to have the best experience possible with our service, and we're committed to making it right. Let's work together to figure out what went wrong and how we can fix it. Click here to find out how to resolve issues you may have with your order. [For engineers “Click here” should link to the create “Disputes” page] Order returns & refunds We're truly sorry to hear that you're not satisfied with your order and that you're considering a refund. We take all customer feedback seriously, and we want to make sure that we do everything we can to address your concerns and make things right. Click here to find out how to go about returns and refunds. [For engineers “Click here” should link to the create “Disputes” page] Pick up locations Call 07000SALEKO or email the support team at info@Saleko.ng find out about our pick up locations.